Submit a license request from the Hub

Submit a license request from the Unity Hub to manually activate your license if you’re unable to use the other activation methods.

Although you can submit a license request from the computer where you plan to use Unity, the following procedure shows a workaround if that computer can’t connect to the internet. The following procedure assumes you have access to two computers, as follows:

• The first computer is the computer where you installed Unity, but the computer can’t connect to the internet.
• The second computer is any computer that can connect to the internet.

Procedure

1. On the first computer, open the Unity Hub.

2. Open the Preferences menu:

3. Select Licenses from the side menu.

4. Select Add.

5. Select Activate with license request.

6. Follow the Download license request step on-screen. This step creates an .alf file on the first computer. Don’t close the Unity Hub, since you’ll be returning to it in a later step.

7. Copy the .alf file from the previous step to a second computer that has internet access.

8. Use the second computer to go to license.unity3d.com/manual and follow the instructions there. This step generates a .ulf file. If you experience issues accessing the website:

   • Go to id.unity.com and make sure you’re signed in to your Unity ID. You need a valid login to request a Unity license file.
   • Try pasting https://license.unity3d.com/manual into your browser’s address bar.

9. Copy the .ulf license file from the second computer to the first computer.

10. From the first computer, follow Unity Hub’s Activate with license file on-screen. This step doesn’t need internet access.

After completing the process, you can view your active license in the Hub by opening the Preferences menu () and selecting Licenses.

Additional resources

• For troubleshooting activation issues, see Activation issues
• For documentation for the Unity Hub, see Hub documentation